Customer Service Representative

Epsilon Solutions Ltd. SA de CV.
Full-time México, Mexico City Metropolitan Area Unknown
Posted:
February 26, 2026
Location:
México, Mexico City Metropolitan Area, Mexico

Job Description

Looking for an Entry Level candidate for Chat Support(One year of experience) Real-time Technical Assistance Incident Management Escalation Protocols User Experience Procedures Manual Provide real-time technical assistance; capture and log incidents in ServiceNow; use approved scripts/KB; escalate as per protocol; maintain SLA/KPI performance.

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Job Overview

Job Type: Full-time
Location: México, Mexico
Posted: February 26, 2026
Deadline: April 07, 2026