Customer Service Representative

Epsilon Solutions Ltd. SA de CV.

Full-time México, MX Other-General

Posted:

February 20, 2026

Location:

México, MX, Mexico

Job Description

                    Looking for an Entry Level candidate for Chat Support(One year of experience) Real-time Technical Assistance Incident Management Escalation Protocols User Experience Procedures Manual Provide real-time technical assistance; capture and log incidents in ServiceNow; use approved scripts/KB; escalate as per protocol; maintain SLA/KPI performance.
                

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Job Overview

Job Type: Full-time

Location: México, Mexico

Posted: February 20, 2026

Deadline: April 01, 2026