Customer Service Representative

Job Summary

We are hiring Customer Service Representatives to handle customer interactions and provide support for service related inquiries. This role involves assisting customers, resolving basic issues, and ensuring a positive experience.

Responsibilities

Respond to customer calls and queries in a professional manner

Provide information related to services, accounts, and products

Troubleshoot basic issues using available guidelines

Record customer interactions in the system

Escalate complex cases when required

Requirements

Minimum six months of customer service experience preferred

Good communication and problem solving skills

Basic computer knowledge and ability to use office tools

Willingness to work from office and in flexible shifts

This is a great opportunity for candidates looking to build a career in customer support.