Customer Service Representative

We are hiring Customer Service Representatives to handle customer interactions and provide support for service related inquiries. This role involves assisting customers, resolving basic issues, and ensuring a positive experience.

Responsibilities

• Respond to customer calls and queries in a professional manner
• Provide information related to services, accounts, and products
• Troubleshoot basic issues using available guidelines
• Record customer interactions in the system
• Escalate complex cases when required

Requirements

• Minimum six months of customer service experience preferred
• Good communication and problem solving skills
• Basic computer knowledge and ability to use office tools
• Willingness to work from office and in flexible shifts

This is a great opportunity for candidates looking to build a career in customer support.