Customer Service Representative

Description We are looking for a Customer Service Representative to support customers in a fast-paced, service-focused environment. This contract-to-permanent position is ideal for someone who communicates clearly, stays organized while managing multiple tasks, and delivers a positive experience across phone-based interactions. The role involves handling inbound and outbound customer inquiries, processing order-related information, and resolving issues efficiently while maintaining clear and respectful communication in both English and Spanish.

Responsibilities:
• Manage a high volume of incoming and outgoing calls while providing courteous, timely assistance to customers.
• Address customer questions, concerns, and service requests by identifying solutions and following issues through to resolution.
• Enter and update customer and order information accurately within company systems to maintain reliable records.
• Support day-to-day service activities by prioritizi...