Customer Service Representative

Molex
Full-time Mueang Chachoengsao District, Chachoengsao Information and Record Clerks
Posted:
March 02, 2026
Location:
Mueang Chachoengsao District, Chachoengsao, Thailand

Job Description

Your Job

To be the main point of contact for all order fulfillment activities, responding to inquiries of the assigned customer accounts promptly and efficiently. Co-ordination of all post-order activities on shipping and complaint handling.

Our Team

You will be reporting to Manager, Group Customer Service

What You Will Do

  • Order Process management. Receive, check and process customer orders received on SAP. Follow-up with customers or internal departments on missing or incorrect data.
  • Action requests for order changes with the relevant plants by following customer T&C’s when defined or per Molex Financial policy guidelines on: Expedites; Pull-in/push-out; Increase/decrease/cancellation.
  • Monitor customer order backlog and pro-actively initiate expedites with the objective to meet CRD. Pro-actively inform our customers of any relevant changes in delivery schedules.
  • CSR routine Sales force suppo...
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    Job Overview

    Job Type: Full-time
    Location: Mueang Chachoengsao District, Thailand
    Posted: March 02, 2026
    Deadline: April 11, 2026