Customer Service Representative – Non-Voice

Job Title:
Customer Service Representative – Non-Voice (Pioneering Account)

Job Description:
We are hiring Customer Service Representatives for a non-voice, pioneering account based in Bridgetowne, Pasig City. This role is open to candidates with at least 3 months of customer service experience from any industry. Successful applicants will enjoy competitive compensation, a sign-on bonus, and a fully virtual hiring process.

Responsibilities:

• Handle customer inquiries through non-voice channels (chat/email)
• Provide accurate information and timely resolution to customer concerns
• Document interactions and follow standard operating procedures
• Meet quality and productivity targets

Qualifications:

• At least 3 months customer service experience (any industry)
• Good written communication skills
• Basic computer skills
• Willing to work onsite in Bridgetowne, Pasig City

Job ...