Customer Service Representative

Employer Name:
BeePLUS Workplace Solutions

Employer Address:
901 103RD ST
NORTH BATTLEFORD,SK
CANADA
S9A1K1

Position Overview

beePLUS Workplace Solutions is seeking a detail-oriented Order Desk & Customer Support Associate to support our business-to-business customers. This role is focused on processing customer orders, managing order-related inquiries, and ensuring a smooth and accurate experience from order receipt through invoicing. This is a customer support and administrative role.

Key Responsibilities

• Receive and process customer orders via phone, email, fax, and online systems.
• Accurately enter and maintain orders within internal systems.
• Answer incoming calls and respond to customer inquiries regarding orders, product availability, and delivery timelines.
• Use vendor portals to source products and confirm availability and expected delivery dates.
• Follow up wi...