Customer Service Representative | Onsite Job | Sta Mezza

Overview

Freyssinet International Manila, Inc.

On-site - Quezon City No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

• Performance Bonus
• Anniversary Gifts
• Annual Appraisal
• Employee of the Month Award
• Employee Recognition Program
• Holiday Gifts
• Incentives
• Quarterly Gifts

Government Mandated Benefits

Insurance Health & Wellness

• HMO

Responsibilities :

• Answer customer inquiries via phone, email, or chat
• Resolve complaints and provide effective solutions
• Process orders, payments, and refunds
• Assist with product and service support
• Maintain accurate customer records in the system
• Communicate clearly and follow company guidelines
• Coordinate with other teams for issue resolution
• Meet performance and quality me...