Customer Service Representative

About Visaya KPO:
Visaya Knowledge Process Outsourcing Corporation is a proudly Filipino organization recognized globally for service excellence, innovation, and a culture of malasakit. We are committed to building long-term partnerships through quality, reliability, and a people-first approach.

Role Overview:
We are seeking detail-oriented and tech-savvy Customer Service Representatives to join our order management team. In this role, you will handle inbound and outbound inquiries related to customer orders, including order placement, tracking, modifications, and cancellations. You will play a key part in ensuring accurate and timely order fulfillment, while providing excellent customer service in a fast-paced environment.

Key Qualifications:

• At least college level education
• Minimum of 6 months previous BPO experience
• Preferably with prior experience in order management (back office and voice) and handling CRMs
• Able to spea...