Customer Service Representative

Are you passionate about delivering excellent customer experiences? Join our growing tourism company as a Customer Service Representative and play a key role in assisting our customers with their queries and bookings.

Key Responsibilities:

• Respond promptly to customer inquiries on WhatsApp, Instagram, and Messenger.

• Provide accurate information about our tours and services.

• Assist customers with booking tours and manage the booking process.

• Resolve customer concerns or escalate them to the relevant team if needed.

• Maintain a friendly, professional, and positive attitude in all interactions.

Requirements
:

• Proficiency in English, both written and spoken, for clear and effective communication.

• Strong interpersonal and customer service skills.

• Ability to work independently and manage time effectively in a remote setting.

• Basic understanding of WhatsApp, ...