Customer Service Representative

Description
Customer Service Representative Job Description

We’re seeking a customer-focused Customer Service Representative to support clients and ensure a positive experience across all interactions. This role handles inquiries, resolves issues, and builds strong relationships with customers in a fast-paced environment.


Key Responsibilities:

+ Respond to customer inquiries via phone, email, or chat in a timely manner

+ Resolve issues, complaints, and requests with professionalism and accuracy

+ Maintain detailed records of interactions and follow-up actions

+ Collaborate with internal teams to address customer needs

+ Identify opportunities to improve customer experience and processes


Requirements
Qualifications:

+ 1–3+ years of customer service or support experience

+ Strong communication and problem-solving skills

+ Ability to manage multiple priorities in a fast-...