customer service representative

About the role

Join our dynamic team as a Customer Service Representative at 101 MOJO INT`L. CORPORATION', based in Pasig City Metro Manila. In this full-time role, you will be the voice of our brand, providing exceptional customer service and support to our valued clients.

What you'll be doing

1. Handling inbound customer calls and queries with professionalism and empathy
2. Resolving customer issues and concerns in a timely and efficient manner
3. Providing accurate information and guidance to customers
4. Maintaining detailed records of customer interactions
5. Identifying opportunities to enhance the customer experience
6. Collaborating with cross-functional teams to ensure seamless service delivery

What we're looking for

1. Excellent communication and interpersonal skills
2. Customer service experience, preferably in a call centre or similar environment
3. Strong problem-solving and decisi...