Customer Service Representative

Customer Service Representative (International Remittance | BPO | FinTech)
Asiatel Outsourcing (Asia Teleservices Inc.) — Ortigas, Pasig City | Onsite

About the Role
Asiatel Outsourcing is hiring experienced Customer Service Representatives for our International Remittance / FinTech account. If you have background in BPO, customer support, international accounts, or financial services, this is an excellent opportunity to grow your career with a fast-expanding company.

Key Responsibilities

• Handle inbound and outbound calls, emails, and customer inquiries for remittance and financial services.
• Process international money transfer transactions following regulatory and compliance guidelines.
• Provide accurate information, issue resolution, and product knowledge support.
• Update and maintain customer records in CRM tools.
• Support multiple products and ensure a smooth and professional customer experience.
• Achieve a...