Customer Service Representative

This is not a VA Agency/BPO, etc. You will be directly hired to work with us
THIS IS A POSITION THAT REQUIRES YOU TO HAVE AT LEAST 6 MONTHS OF EXPERIENCE WORKING FOR AN E-COMMERCE BRAND AND HAVE SHOPIFY AND ZENDESK/GORGIAS EXPERIENCE.
PLEASE DO NOT APPLY IF YOU DO NOT HAVE THE ABOVE-MENTIONED QUALIFICATIONS, AS YOUR APPLICATION WILL AUTOMATICALLY BE REJECTED.
This is a work-from-home job, so a stable internet connection, a laptop/computer, and a noise-cancelling headset is needed.
OutPeak Services Inc is looking for a dynamic, prompt, and attentive customer service representative to join our close-knit team. The potential candidate would be required to answer customer inquiries and questions about their orders to ensure customer satisfaction via email, phone, and chat, and process their orders. The majority of customer interactions will most likely be via email and chat, but you will also be expected to answer phone calls if customers ever call.
Who is OutPeak Services?<...