Customer Service Representative | Permanent WFH | Night Shift | Up to PHP 28K

Empowering Canadians with Accessible Financial Solutions

iCash is a Canadian-based financial services company specializing in fast, accessible online lending solutions. Over the years, iCash has established itself as a trusted provider in the alternative lending space by combining streamlined application processes, responsive customer service, and transparent communication. Their commitment to innovation and customer-centric service has helped them maintain a strong presence in the competitive fintech market.

Job Description

As a Customer Service Representative , you will provide multi-channel support via chat, email, SMS, and phone while assisting customers with application inquiries, payment postings, and technical troubleshooting. You'll resolve complex concerns, process account adjustments, and ensure every interaction m...