Customer Service Representative

JOB SUMMARY
The Customer Service Representative provides administrative and customer support to the Sales Executives by handling customer inquiries, processing sales orders, and maintaining accurate sales-related records. This role ensures smooth sales operations and a high level of customer satisfaction through efficient coordination and data management.

JOB DESCRIPTION

• Sales Data Management: Accurately encode and update sales data into the company database.
• Customer Records Management: Maintain and update customer information, including contact details, addresses, delivery instructions, and accounting-related data.
• Product Information Management: Ensure that product listings are complete, accurate, and up to date.
• Pricing Management: Encode correct pricing based on approved purchase orders and weekly price updates.
• Order Processing: Process and submit customer orders accurately and within required timelines.
• Data V...