Customer Service Representative

Customer Service Representative (Voice, Chat & Email)

We are seeking an experienced Customer Service Representative to join our on-site team in Philexcel, Clark Freeport Zone.

This role supports an international financial services client and is ideal for customer service professionals who thrive in fast-paced environments, enjoy problem-solving, and take pride in delivering high-quality customer experiences.

If you have strong customer service experience, confidence handling financial or trade-related inquiries, and a passion for helping customers, we want to hear from you.

Role Details

• Work Setup: On-site (Philexcel, Clark)
• Salary Range: PHP 35,000 – PHP 40,000
• Shift: 5:00 AM – 1:00 PM (Monday to Friday)

Key Responsibilities

• Provide exceptional inbound and outbound customer support via live chat, phone, and email
• Build strong, long-term customer relationships through effective and engaging ...