Customer Service Representative

Important Please ensure your resume is fully updated before submitting your application. Highlight any experience supporting Australian clients or working with Australian companies, and clearly mention the company name(s). Experience with Australian clients will be given priority, so make sure your most recent roles, relevant skills, and achievements are accurately listed.

​​​​​​​Job Brief

We're looking for a proactive and friendly Customer Service Representative with experience in water purification systems—ideally within the Australian market. In this role, you'll be the first point of contact for inbound customer enquiries, handling bookings for technician visits and ensuring a smooth customer journey from query to resolution.

Responsibilities:

• Inbound Support:

Handle incoming calls and enquiries regarding water purification products, services, and maintenance.

• Appointment Booking:

Schedule technician visits...