Customer Service Representative

Sound Decisions
Full-time Philippines, Philippines Other-General
Posted:
March 01, 2026
Location:
Philippines, Philippines, Philippines

Job Description

We are seeking a proactive and detail-oriented
Customer Service Representative (CSR)
to join our growing remote team. This role is ideal for someone who thrives in a high-volume call environment, communicates confidently in English, and is comfortable engaging customers to gather key information that supports sales efforts.

This is a fully remote position working
7:00 AM – 3:30 PM Pacific Tim
e

**.

About the Ro**

leAs a CSR, you will play a critical role in supporting the sales team by conducting follow-up calls with customers who have placed high-value orders. You will handle a significant call volume daily and act as a bridge between customers and the sales team by gathering insights, documenting needs, and ensuring timely follow-up

s.This is a newly created position designed to help manage and clear a growing backlog of follow-up opportunitie

**s.

Key Responsibilit**

  • iesMake 70–100+ outbound follow-up calls ...

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Job Overview

Job Type: Full-time
Location: Philippines, Philippines
Posted: March 01, 2026
Deadline: April 10, 2026