Customer Service Representative

• Respond to customer inquiries via phone, email, chat, or in person
• Provide accurate information about products, services, and policies
• Handle customer complaints and resolve issues professionally and efficiently
• Process orders, returns, and service requests
• Maintain customer records and update information in systems
• Follow up with customers to ensure satisfaction
• Coordinate with internal departments to resolve customer issues
• Meet service quality and response time standards

Job Types: Full-time, Permanent

Work Location: In person