Customer Service Representative

Join the dynamic team at Ueno Container Logistics, Inc as a Customer Service Representative. In this full-time position based in Calamba City, Laguna, you will be the vital link between our organization and our valued customers, ensuring exceptional service and support. As a Customer Service Representative, you will play a key role in maintaining strong client relationships and contributing to the overall success of our logistics operations.

What you'll be doing

• Handle customer inquiries, bookings, and shipment updates
• Coordinate with operations, carriers, and overseas agents.
• Coordinate freight forwarder,broker, trucking, and delivery arrangements
• Prepare and check shipping documents.
• Track shipments and resolve customer issues promptly.
• Maintain accurate shipment records in company systems.
• Support sales and operations teams with customer-related information.

What we're looking for

• D...