Customer Service Representative

Job description:

• Handle inbound customer inquiries related to government services
• Provide clear, accurate, and compliant information
• Follow established processes, scripts, and service standards
• Document customer interactions accurately
• Uphold confidentiality and data privacy at all times

Qualifications

• At least 1 year of frontline customer service experience (government or regulated account preferred)
• Fluent in English and Filipino (oral and written)
• Senior High School graduate
• Computer literate (basic navigation and data entry)
• Willing to undergo client-specific training
• Amenable to onsite work in Pasig

Job Type: Full-time

Pay: Php16, Php25,000.00 per month

Benefits:

• Company events
• Health insurance
• Opportunities for promotion
• Paid training

Work Location: In person