Customer Service Representative

**OBJECTIVE**:Based on General Knowledge of the Company's Products (Goods and/orServices) acts as the Customer's contact regarding Billing, Warranty Services, ProductSpecifications as well as Scheduled Shipping and Shipping Information.
**MAIN FUNCTIONS**:1.
Based on General Knowledge of the Company's Products (Goods and/or Services) actsas the Customer's contact regarding Billing, Warranty Services, Product Specificationsas well as Scheduled Shipping and Shipping Information.2.
Handles all inquiries from Customers performing extensive research and/orCoordinating with other Departments as required obtaining solutions.3.
May Coordinate Product Returns for exchange or rework.4.
Formulates the required Reports and Prepares General Correspondence.5.
Meets the Established Procedures and the Policies of the Organization.
**REQUIREMENTS**:1.
Education: High School or Technical Studies.2.
No previous experience required.3.
Advanced English level is a ...