Customer Service Representative

Eaton’s Corporate Sector division is currently seeking a Customer Service Representative.



**What you’ll do:**



**Job Summary**

Provide single point of contact for commercial support to our distributors and sales engineers and interact frequently with Eaton’s manufacturing plants and warehouses. Candidate should demonstrate the ability to manage multiple tasks.



**Job Responsibilities**

A. Fulfill order management related activities for distributors

B. Drive customer affinity by delivering exceptional Customer Service (meeting or exceeding phone and email metrics as well as team service level agreement)

C. Identify and implement process improvements

D. Maintain daily usage of the Customer 360 tool

E. Change notice management

F. Facilitate proper and efficient information flow in an effort to meet or exceed customer needs and departmental and division wide performance exp...