Customer Service Representative

Responsibilities
Answer customer inquiries via phone, email, or chat
Resolve complaints and provide effective solutions
Process orders, payments, and refunds
Assist with product and service support
Maintain accurate customer records in the system
Communicate clearly and follow company guidelines
Coordinate with other teams for issue resolution
Meet performance and quality metrics
Gather and relay customer feedback
Requirements & Benefits of ALORICA PH
Work Onsite with a professional & supportive team
Competitive Salary Packages + Incentives
NO BPO experience needed Well train you
Open for Fresh Grads, SHS/HS Grads, College Undergrads, Vocational Grads YOU are welcome
20% Night Differential
Paid Training & Incentives
HMO & Government Benefits
13th Month Pay
Vacation Leave / Personal Time Off Paid
Anniversary Bonus
Annual Performance Increase
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