Job Description
Customer Service Representative – Shipping and Logistics Account
Eastwood, Quezon City | Onsite
Metacom Careers
About the Role
Metacom Careers
is currently looking for Customer Service Representatives to join our
Shipping and Logistics account
in Eastwood. This is a great opportunity for graduates of Finance, Accounting, or Marketing who want to start or grow their career in the BPO industry. You will be supporting customers with shipment-related concerns and ensuring a smooth delivery experience.
What You'll Do
• Respond to customer inquiries regarding shipments, delivery timelines, and logistics services
• Help customers track packages and provide real-time status updates
• Resolve delivery issues and coordinate with the appropriate teams when needed
• Accurately log customer interactions in the system
• Provide clear and professional assistance to ensure customer satisfaction
Apply for this Job
Submit your application for the Customer Service Representative position at Metacom Careers.
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