Customer Service Representative

About the role

Join our team as a Customer Service Representative at Sagility Philippines in Quezon City. As a key member of our customer service team, you will be responsible for providing excellent support and assistance to our valued clients. This full-time role offers a competitive salary package of up to 20K plus bonuses and benefits.

What you'll be doing

• Respond to customer inquiries and requests via phone, email, and chat in a courteous and professional manner
• Resolve customer issues in a timely and effective manner
• Provide product information and advice to customers to ensure their satisfaction
• Maintain accurate records of customer interactions and follow up as needed
• Collaborate with other teams to ensure seamless customer service
• Continuously seek ways to improve customer experience and identify opportunities for process improvement

What we're looking for

• College graduate (any ...