Customer Service Representative

Join our Customer Service & Operations Team and help keep our logistics network moving. You’ll be the vital link between customers, carriers, and internal teams — ensuring every shipment runs smoothly from start to finish.

Whether it’s solving a last‑minute issue or tracking a delivery, your communication and problem‑solving skills will make a direct impact.

• Respond to customer inquiries via phone, email, or chat
• Coordinate pickups, deliveries, and schedules
• Track & trace shipments, providing real‑time updates
• Resolve issues with carriers and operations teams
• Maintain service documentation and compliance reports

• Opportunity to grow within the logistics and customer service industry
• Dynamic, bilingual, and multicultural work environment
• Competitive salary + bonuses for evening and weekend shifts