Customer Service Representative

Marmon Foodservice Technologies UK Limited

Come join a team where People make the difference!As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.

Primary point of contact for customers, responding to a variety of inquiries via phone, email, and other communication channels.
Develop and maintain a good understanding of MFT equipment and spare parts.
Maintain customer satisfaction to the desired level.
Process customer orders accurately and efficiently, ensuring on time delivery, order fulfilment and invoicing in a timely manner.
Coordinate with relevant departments across the company. (i.e. Planning, Purchasing, Engineering, QA, etc..)

Function and Responsibilities

Focuses on improving MFT customer satisfaction after the sale by providing consistent and exp...