Customer Service Representative (Retail Account)

Join Our Team!



We are looking for passionate and customer-focused individuals to join our Retail Account as a Customer Service Representative (CSR). If you enjoy helping customers, resolving concerns, and providing excellent service, this opportunity is for you!



Job Responsibilities

Handle inbound customer inquiries related to retail products, orders, deliveries, returns, and account concerns.

Provide accurate information regarding products, promotions, and company policies.

Resolve customer issues professionally and efficiently.

Process orders, refunds, exchanges, and other customer requests as needed.

Maintain accurate records of customer interactions and transactions.

Meet performance goals for quality, productivity, and customer satisfaction.



Qualifications

High School Graduate (Old Curriculum) or Senior High School Graduate.

With or without BPO/customer service experience.

E...