Customer Service Representative - Retail | Long Island, NY

Pay or shift range: $22 USD to $26 USD

The salary range is based on a variety of factors, including experience, education, certifications and geographic location.

**Description**

As a **Customer Service Representative** , you are a key level of support for our valued retail store customers. A large portion of your day will be spent answering customer inquiries and entering & processing orders (50-100 daily) via the AS400 system. In addition to order support, you will investigate customer problems and/or complaints to successful resolution. To be most successful in this investigative work, you will need to build and maintain relationships with both internal and external stakeholders.

This role will be M-F working in our Long Island, NY (Bethpage) office.

**_Responsibilities:_**

+ Handle a variety of in-bound calls to determine the appropriate course of action
+ Ensure delivery of excellent customer services through fast and accur...