Customer Service Representative

We have an outstanding Contract to Hire position for aCustomer Service Representative to join a leading Company located in theRockville, MD surrounding area.


Pay Rate: $25- $30/hr


We are seeking seven (7) Customer Service Representatives to join our Rockville office in time for the next training class starting March 16, 2026. These roles are on-site and require individuals who thrive in a high-volume, fast-paced call center environment. The Participant Advocate will support, promote, and consistently deliver a premier participant experience. Each interaction-whether by phone, email, or written correspondence-must reflect sincerity, empathy, accuracy, and professionalism. This position requires exceptional organizational skills, patience, discipline, and the ability to handle complex inquiries while maintaining a positive and customer-focused mindset.


Job Responsibilities:

+ Obtain, accurately interpret, and maintain a wor...