Customer Service Representative

Summary:

We are hiring Customer Service Representatives. This role is well-suited for professionals with experience in financial accounts who can deliver accurate, compliant, and high-quality customer interactions. The Inbound Customer Service Representative is responsible for delivering high-quality inbound customer support for credit card and banking-related services. This role requires a strong understanding of financial service processes, a commitment to compliance, and the ability to provide accurate and professional customer assistance.

Based onsite at our Rizal office, you will serve as a trusted point of contact for customers while upholding service standards and financial regulations.

Responsibilities:

• Handle inbound customer calls related to credit card and banking products and services.
• Provide accurate, timely, and compliant responses to customer inquiries.
• Resolve customer concerns in accordance with established financi...