Customer Service Representative - Rosarito

**Job description**:Currently looking for a customer service oriented representative for our Dealer Support Department.A Dealer Support representative will act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best dealer support representative is genuinely excited to help customers.They're patient, empathetic, and passionately communicative and can put themselves in their customers' shoes and advocate for them when necessary.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Schedule: Monday to Thursday 8AM-5PM and Friday 8AM-1PMResponsibilities (including but not limited to):- Manage large amounts of incoming calls- Identify and assess customers' needs to achieve satisfaction- Build sustainable relationships and trust with customer accounts through open and interactive communication- Provide a...