Customer Service Representative / Sales Coordinator

Customer Service Representative / Sales Coordinator (Full-Time)

TWO MEN AND A TRUCK® Ottawa, ON

Job Overview

TWO MEN AND A TRUCK® Ottawa is now hiring motivated, customer-focused individuals to join our team as a Customer Service Representative / Sales Coordinator. In this role, you’ll combine customer service excellence with sales skills to guide customers through their moving experience, from first inquiry to post-move follow-up. If you thrive in a fast-paced, goal-oriented environment and enjoy helping people during important life transitions, this is a great opportunity to grow your career.

What You’ll Do

• Deliver outstanding customer service via phone, email, and online inquiries
• Recommend and sell moving services, packing supplies, and value-added options based on customer needs
• Convert inbound leads into booked moves using effective sales techniques
• Accurately enter, schedule, an...