Customer Service Representative

**About the role**



As a **Customer Service Representative** , you will make an impact by supporting internal clients with high‑quality service, ensuring accurate execution of operational processes, and contributing to continuous improvement initiatives. You will be a valued member of the **Customer Support & Operations** team and collaborate closely with sales, marketing, and other business partners.



**In this role, you will:**



+ Provide customer service support via email, phone, and ticketing platforms.

+ Act as a guardian and promoter of established policies, procedures, and timelines.

+ Serve as a facilitator for the sales force, marketing teams, and other internal stakeholders.

+ Support timely execution of tasks related to events, service delivery, data integrity across systems, and ad‑hoc or seasonal client needs.

+ Organize and maintain documentation for validation, auditing, and proc...