Customer Service Representative

Company Description
Daythree is an award-winning business process management company, specializing in delivering exceptional customer experience through insights and innovation. Renowned for its expertise in Customer Experience Lifecycle Management, Daythree stands out by leveraging data-driven strategies to enhance client interactions. The company is committed to providing innovative solutions that prioritize customer satisfaction and operational excellence.
Role Description
This is a full-time on-site role for a Customer Service Representative based in Shah Alam. The responsibilities include handling customer inquiries, resolving issues, ensuring customer satisfaction, and delivering an exceptional customer experience. The role also involves communicating effectively with customers, providing solutions to their concerns, and maintaining a professional and customer-focused approach in all interactions.
Qualifications
Knowledge and skills in Customer Service, Customer Su...