Customer Service Representative

Danfoss
Full-time Shanghai, China other-general
Posted:
June 06, 2026
Location:
Shanghai, China, China

Job Description

Customer Service Representative

Req ID: 49250

Job Location (Short): Shanghai, CHN

Employment Type: Full Time

Segment: Danfoss Power Solutions Segment

Job Category: Sales

Work Location Type: On-site

**The Impact You'll Make**

Work as bridge between customer and plants, Providing Customers with the highest level of support on all aspects from order.

**What You’ll Be Doing**

+ Handle customer orders and act as a single point of contact, coordinating with internal parties to ensure customer needs are met.
+ Proactively follow up on order delivery, communicate with relevant departments such as production planning, and promptly inform customers of any delays or stock shortages.
+ Accurately record customer inquiries and feedback, clarify ownership, drive issue resolution, and continuously improve customer experience.
+ Respond actively to customer requests, coordinate internal and external reso...

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Job Overview

Job Type: Full-time
Location: Shanghai, China
Posted: June 06, 2026
Deadline: June 11, 2026