Customer Service Representative

Are you a fluent French speaker with a passion for delivering exceptional customer service? We’re looking for a Customer Service Representative to support our Consumer Brands Group (CBG) customers across France, providing high-quality service, problem-solving expertise, and strong relationship management.

In this role, you’ll be the first point of contact for our French B2B customers, supporting them by handling enquiries, processing orders, resolving issues, and ensuring a smooth and positive customer experience. You’ll work closely with internal teams to make sure customer needs are met efficiently and accurately.
This role requires 3 days in the office, in Sheffield, (Monday, Wednesday and Thursday in week 1) and 2 days in the office (Tuesday and Thursday on week 2) - working full time on a hybrid basis.

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