Customer Service Representative (Spanish & English) - Remote

About Michael & Associates Michael & Associates is a leading criminal defense law firm based in Austin, Texas, representing clients across the state in a wide range of cases—from minor offenses to serious felonies. We are committed to delivering high-quality legal services with professionalism, accuracy, and exceptional client support.

We are growing rapidly and expanding our global support team. We are currently seeking talented bilingual professionals in Mexico who are detail-oriented, proactive, and passionate about helping people. If you thrive in a fast-paced, service-driven environment, we'd love to connect with you.
About The Role We are looking for a Bilingual Customer Service Representative (Spanish & English) to support our U.S.-based legal team and clients. This role is ideal for individuals who are highly organized, communicative, and committed to delivering excellent customer experiences in a professional services environment.
Key Responsibilities
Clien...