Customer Service Representative / Supply Chain Coordinator

MF47116
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ELIGIBLE APPLICANTS:

•(O) Eligible visa: Permanent residence, Spouse, Partner

• (X) NOT eligible: Student, Requiring visa sponsorship, YMS, Graduate

WORK TYPE: TBC

VISA SUPPORT: No

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TYPE: Permanent, Full-time

WORKING HOURS: 37.5 hours per week

SALARY: Up to EUR 45k gross, depending on experience

START: Preferably March 2026 (flexible)

LOCATION: Düsseldorf area, Germany



Key Responsibilities

• Handle customer orders: order entry in QAD, shipment coordination, invoicing and documentation

• Respond to customer inquiries and complaints via phone and email in a professional manner

• Support sales and internal teams with product information, forecasts, and stock monitoring

• Manage customer master data in QAD and Office systems

• Handle transport-related ins...