Customer Service Representative

Join Our Team and Make an Impact

Are you passionate about delivering outstanding customer experiences? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, we want YOU on our team

As part of ourteam, you'll be the go-to expert for clients, brokers, and partners—helping them navigate their mortgage journey with confidence and ease. This is your chance to make a real difference while growing your career in a supportive, dynamic environment.

What You'll Do

• Be the frontline hero: Handle customer and broker queries via email, calls, and letters
• Drive retention: Offer tailored product transfers and solutions to keep customers happy
• Own the process: Manage Product Transfer cases from eligibility checks to completion
• Solve problems fast: Resolve disputes and escalate issues when needed
• Collaborate & connect: Work closely with teams like Arrears, Sales, R...