Customer Service Representative

IGT Technologies Philippines, Inc. is seeking a dedicated and customer-focused Call Centre Customer Service Representative to join our team in West McKinley, Taguig, Metro Manila.
MINIMUM QUALIFICATIONS:
• Bachelor's Degree graduate with or without BPO experience
• Completed at least 2 years in college OR Vocational/Diploma/Associate Graduate with at least 12 months of BPO experience
• Senior High School OR High School (Old Curriculum) Graduates with 24 months of BPO Experience
• Good typing and navigational skills
• Good English communication skills (Written & Oral)
• Willing to work on shifting schedules
• Amenable to work onsite in McKinley West, Taguig City
WHAT WE ARE LOOKING FOR:
• Excellent communication and interpersonal skills, with the ability to empathize and connect with customers
• Strong problem-solving and decision-making abilities to handle a variety of customer inquiries
• Ability to work efficiently in a fast-paced, high-volume envi...