Customer Service Representative

Front Office Responsibilities include:

• Manage Inbound calls from different sources, mostly involves in a patient's care.
• Outbound calling to follow-up patients

Back office Responsibilities include:

• Managing patient admissions which includes gathering of patient records, insurance checks, etc.
• Managing emails, faxes & scans
• Staffing of Electronics Charts
• Managing Medical Records such as uploading of signed orders in patient's charts, sending of orders for signatures.
• ALL other tasks related to the care of the patient within the scope of support

Qualifications:

• Graduate of any 4-year course, preferably Medical Course.
• 1 year experience as Intake Coordinator or Customer Service Representative of more than 6 months in a Healthcare account
• Preferably with experience in a hospital setting of at least 1 year is an advantage
• Above average English Language p...