Customer Service Representative

VISMAY INTERNATIONAL CORP. is urgently in need of: CUSTOMER SERVICE REPRESENTATIVE(CSR)
Location of Deployment: BLDG 2, SUNYO COMPOUND, VETERANS CENTER, WESTERN BICUTAN, TAGUIG CITY
Key Responsibilities

• Responding promptly and accurately to customer inquiries via phone, email, or chat.
• Diagnosing and resolving customer issues efficiently and effectively to ensure customer satisfaction.
• Maintaining detailed records of interactions and transactions in the customer management system.
• Providing product information and guidance to customers, assisting with order placements and returns as needed.
• Collaborating with team members and other departments to enhance the overall customer experience and address escalated issues.

Required Skills

• Excellent verbal and written communication skills for effective interaction with customers.
• Strong problem-solving skills to quickly and accurately resolve customer is...