Customer Service Representative

About the role

Join the dynamic team at 3 PLEX INTERNATIONAL INC' as a Customer Service Representative. This full-time role in Taytay Rizal offers an exciting opportunity to provide exceptional customer service and support. As a key member of the customer service team, you will be the friendly voice that helps customers navigate their queries and concerns.

What you'll be doing

1. Answering and managing inbound customer calls in a professional and courteous manner
2. Providing timely and accurate information to customers on a wide range of products and services
3. Resolving customer issues and inquiries efficiently and effectively
4. Documenting customer interactions and following up as needed
5. Collaborating with cross-functional teams to improve customer experiences
6. Maintaining a strong focus on customer satisfaction and retention

What we're looking for

1. Strong communication and interpersonal skills...