Customer Service Representative

Description

TTM strives to invest in our team members at all levels – starting on your first day. To support the growth and development of our new hires, this position is eligible for a 90 Day Evaluation that includes a pay increase if key performance indicators are met.
Scope:

Order administration and communication from order quoting to order shipment

Resolving first level product and service problems internally and with the customer directly

Entering and tracking orders through entire business process (from booking to customer receipt)

Understand and maintain database for backlog reconciliation

Address, resolve and communicate customer issues concerning manufacturability of products

Efficiently resolve issues with front end engineering to ensure product releases are accurate and timely

Communicate with manufacturing departments to resolve on time delivery and quality issues

Conduct contract revie...