Customer Service Representative

Description
We are looking for a Customer Service Representative to support a high-volume logistics operation in Tualatin, Oregon. This Contract position is ideal for someone who communicates clearly, stays organized while managing a large client base, and delivers responsive service across phone and email channels. The person in this role will serve as a key point of contact for customer inquiries, helping ensure requests are handled accurately and professionally in a fast-paced environment.


Responsibilities:

• Oversee service support for an assigned portfolio of customers, building familiarity with their needs and ensuring consistent follow-up.

• Respond to a steady flow of inbound calls, resolve questions efficiently, and provide helpful solutions that reflect strong customer care.

• Handle email correspondence with professionalism, using clear written communication to address requests, updates, and service-related concerns.

• E...