Customer Service Representative with Italian

**Job Description:**



The **Customer Service Representative** is responsible for providing exceptional customer service to our customers and support to the customer service team. This position deals front line with the customer and must always represent the company and our customer service philosophy with the utmost integrity.



**MAIN RESPONSIBILITIES:**



+ Responsible for receiving, monitoring and processing customer orders and requests in a timely manner with emphasis on accuracy and professionalism

+ Master the product knowledge of current product portfolio.

+ Provide customer with accurate information regarding our products and sales promotions.

+ Point of contact (telephonic or electronic) for Customers and Sales reps during the day for a quick and dedicated service for both the external as well as the internal customers.

+ Ensures a correct order management: Quotations, Orders, Deliveries ...